09/06/2010

DVLA forces Auto Trader to change its iPhone app



Auto Trader has been forced to remove a key feature from its iPhone app, just two weeks after it was released.

The DVLA has a problem with the image recognition element of the app, which allows users to take a photo of car number plates and get results from dealers selling that make and model.

The DVLA says that this feature conflicts with its ethical code, as it allows users to capture images of vehicle registration plates, even though cameras and most mobile phones are capable of doing the same thing.

"The application draws only on publically available information and does not release owner details or information on where a vehicle is registered. However, we take consumer security extremely seriously and so have happily agreed to comply with the DVLA's request. As a result, from the 30th March, the 'snap' function will be removed from the app." Said the Auto Trader.

It's a puzzling move as the app provides no information other than the make and model of the car photographed, and since there are plenty of other mobile services which use number plate information, such as the vehicle text check services which are commonly advertised.

It robs the app and its users of a valuable function, one which worked well and that also provided an added 'wow factor' for the app, though perhaps, if the image is the problem, Auto Trader can replace this with the option to type in plate numbers to achieve the same result. On the face of it, this seems to be an odd decision on the part of the DVLA.




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